Terms and Conditions

Introduction

Welcome to Pharmaplus.network ("Platform"). These Terms and Conditions ("Terms") govern your access and use of our services, including the website, mobile applications, and any other services provided by Pharmaplus.network. By accessing or using the Platform, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Eligibility

You must be a licensed retail pharmacy in India, holding valid drug licenses and complying with all applicable local, state, and national laws, including the Drugs and Cosmetics Act, 1940, and the Pharmacy Act, 1948. By using the Platform, you confirm that you meet these eligibility criteria.

2. Account Registration

  • You are required to create an account to use the Platform. During registration, you will provide accurate and complete information, including but not limited to:
    • Store Profile Details (Name, Address, GST Number, PAN Number, etc.)
    • Valid Drug Licenses
    • Banking and Payment Details
  • You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

3. Services Offered

Pharmaplus.network offers a comprehensive suite of tools designed to assist retail pharmacies with store management, inventory management, customer management, sales management, and regulatory compliance. Key features include:

  • Store Management: Tools for managing store profiles, settings, invoicing, and goals.
  • Inventory Management: Catalog and stock management, including expiry tracking and audit features.
  • Customer Management: Customer profiles, communications, and analytics.
  • Prescription Management: Handling of digital prescriptions, storage, and fulfillment tracking.
  • Sales Management:Sales records, discount management, and sales analytics.
  • Regulatory Compliance: Tools to ensure adherence to local regulations, with automated updates and compliance tracking.

4. User Responsibilities

As a user of the Platform, you agree to:

  • Ensure the accuracy of all information provided during registration and subsequent use.
  • Comply with all applicable laws and regulations governing the operation of a pharmacy in India.
  • Use the Platform in a manner consistent with professional standards and ethical practices in pharmacy.
  • Not engage in any fraudulent activities, including the misuse of prescription handling and drug sales.
  • Maintain the confidentiality of patient data and follow all relevant privacy laws.

5. Payment Terms

  • The Platform may offer various subscription plans. Fees for these plans are outlined on our pricing page and are subject to change with prior notice.
  • Payments must be made through the approved payment methods provided in the Platform.
  • Non-payment or late payment may result in suspension or termination of your access to the Platform.

6. Data Privacy and Security

  • We are committed to protecting your personal information and ensuring that your data is handled securely in compliance with Indian laws, including the Information Technology Act, 2000, and relevant data protection rules.
  • Users are responsible for maintaining the security of their account credentials and any data they store on the Platform.

7. Intellectual Property

  • All content, software, and technology on the Platform are the property of Pharmaplus.network or its licensors and are protected by intellectual property laws.
  • You are granted a limited, non-exclusive license to use the Platform for your business needs but may not copy, modify, distribute, or reverse-engineer any part of the Platform.

8. Termination

  • Pharmaplus.network reserves the right to suspend or terminate your account at any time, with or without notice, for violating these Terms or for any other reason deemed necessary by the Platform.
  • Upon termination, you must cease all use of the Platform and destroy any copies of materials obtained through the Platform.

9. Limitation of Liability

  • Pharmaplus.network shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform.
  • Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the services in the 12 months preceding the claim.

10. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in [City], India.

11. Changes to the Terms

  • We may modify these Terms from time to time. Any changes will be posted on this page, and your continued use of the Platform after such changes signifies your acceptance of the revised Terms.

12. Contact Information

  • If you have any questions or concerns about these Terms, please contact us at: info@haspatal.com

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